Refund policy

🧾 Return & Refund Policy

Last updated: November 8, 2025

Evolving Chasers
3136 Longhorn Rd
Carbondale, IL 62902
Email: owner@evolvingchasers.com

1. Eligibility for Returns & Refunds

Returns are accepted on unopened, unused accessories (binders, sleeves, deck boxes, etc.) within 30 days of delivery.
Trading cards, graded slabs, and sealed product are non-returnable once opened or removed from protective packaging. Returns are only accepted if the item arrives damaged, defective, or incorrect.
Returned items must be in their original condition and packaging.

2. How to Start a Return

Email owner@evolvingchasers.com within 30 days of delivery with your order number and reason for return.
Once approved, you’ll receive an RMA (Return Merchandise Authorization) and instructions.
Ship your item back (unless the return is due to our mistake). We recommend a trackable shipping service.

Return address:
Evolving Chasers
3136 Longhorn Rd
Carbondale, IL 62902 USA

3. Refunds

Approved refunds are issued to the original payment method within 5–10 business days.
Original shipping costs are non-refundable unless we shipped the wrong or defective item.
If the return is late, damaged, or missing original packaging, a restocking fee or denial may apply.

4. Exchanges

We only exchange items that are defective or incorrect.
To exchange for another product, return the original for refund or store credit and place a new order.

5. Non-Returnable Items

Opened or altered trading cards, booster packs, or graded slabs
Clearance or “Final Sale” items
Gift cards

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